Privacy Policy
Last updated: March 6, 2026
1. Data Controller
This Privacy Policy applies exclusively to the Courtiplay marketing website.
The Courtiplay mobile app has a separate privacy policy that governs data processing within the app.
The data controller is VR MEDIA d.o.o., Fužine 134, 1241 Kamnik, Slovenia ("Courtiplay", "we", "us").
For privacy-related questions, contact us at info@courtiplay.com.
2. What Data We Process
On this marketing website, we generally do not collect personal data from visitors.
We process personal data only when:
a club submits an inquiry through the quote form (for example: contact person name, club name, email, phone number, inquiry details),
a visitor sends a contact message (name, email, subject, message content).
3. Purposes and Legal Bases
We process inquiry and contact form data for:
preparing a response to your inquiry and presenting our services,
follow-up communication regarding cooperation or your question,
compliance with legal obligations (where applicable),
our legitimate interest in basic website security and operation.
4. Cookies and Analytics
We use essential cookies required for core website functionality. These do not require consent.
We use analytics cookies only if you enable them in cookie settings. For analytics, we use PostHog and, where applicable, Google Analytics.
You can change or withdraw your choice at any time in cookie settings.
5. Data Recipients and Processors
Your data may be processed by our contractual processors (for example hosting, analytics, or technical support providers), strictly under our instructions and contractual safeguards.
6. Transfers to Third Countries
If personal data is transferred outside the EEA, we apply appropriate safeguards (for example Standard Contractual Clauses and additional protective measures) in line with GDPR.
7. Retention Periods
We retain personal data only as long as necessary for the relevant purpose or as required by law. After that, data is deleted or anonymized.
8. Your Rights
Under GDPR, you have the right of access, rectification, erasure, restriction of processing, objection, data portability, and withdrawal of consent.
You can send your request to info@courtiplay.com. If you believe your data has been handled unlawfully, you may file a complaint with the Information Commissioner of the Republic of Slovenia.
9. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
10. Policy Changes
We may update this policy from time to time. For material changes, we will update the revision date and, where needed, provide additional notice.